Delete your account
Last updated: October 16, 2026
You can ask us to delete your Little Wordsmiths account and erase your data at any time, and you do not need to give a reason. There are three ways to do it. All of them lead to the same place, so pick whichever is easiest for you.
Contents
1. Delete it here, on this page
Sign in with the email and password on the account. We ask for the password so that nobody else can delete your child's progress by guessing your email address.
Signed in as
Your account closes at once and is deleted for good after 14 days. If you change your mind, sign in on this page or in the app before then and choose Keep my account. After the 14 days your account details are erased, and for each child profile where you are the only guardian, the learning activity is kept only in research records that cannot identify your child; everything else about that child is erased. A child who has another guardian stays with that guardian.
If you want a copy of your data first, take it from the parent portal before you continue. Afterwards it cannot be produced.
Your deletion request has been received.
Your reference is . Keep it if you want to ask us about this later. Your access has ended and you have been signed out on this device.
Your account is closed and will be deleted for good on the 14th day from today. To keep it, sign in on this page or in the app before then and choose Keep my account. Otherwise nothing further is needed from you.
This account is set to be deleted.
It will be deleted for good on a date within 14 days. If you would like to keep it, choose Keep my account and nothing is lost.
Your account is kept.
Nothing will be deleted. You can sign in to the app as usual.
2. Or delete it in the app
If you have Little Wordsmiths installed, this does the same thing.
- Open the app and open Grown-ups. It opens with a short question or your PIN.
- Tap Account and plan.
- Scroll to the Account heading at the bottom and tap Delete Account and Local Progress Data.
- The app asks Delete account? Confirm with Delete. Your account then closes, and is deleted for good after 14 days unless you sign in again before then and choose Keep my account.
Your request is lodged straight away and you are signed out. Everything saved on the device itself is cleared at the same time.
You can also do it from the parent portal, under Account & privacy, where Download my data also lives.
3. If you cannot sign in
If you have forgotten your password or no longer have access to the account, write to hello@littlewordsmiths.com from the email address on the account and tell us you want it deleted. We will check that the request is really yours before we act on it, which protects you from someone else deleting your child's progress.
4. What gets deleted
Your access ends as soon as the request is lodged. After 14 days an automatic process deletes the account for good. For your account, that process:
- erases your name, email address, phone number and profile picture;
- erases your payment reference and how you found us;
- destroys your password and signs out every device that was signed in;
- deletes the push addresses of your devices and the records of which app versions you used;
- deactivates the account, so it can no longer be used to sign in.
After this runs, we no longer hold information that identifies you.
5. Children's profiles
Your access ends the moment you ask, so nobody can sign in with your account to reach a child's information. When your account is deleted after the 14 days, each child profile where you are the only guardian is made anonymous: the child's learning activity (answers right or wrong, words, trail days and quiz scores) is copied into research records that cannot identify your child, and the child's profile, guardian links, classes, class-sharing agreements, devices and drawings are erased. A child who also has another guardian stays with that guardian, and is not deleted.
The research records keep only the child's birth year, the app language, the country and the grade level, under a random code that nothing links back to your child. See the Privacy Policy for exactly what they keep.
You can also delete a single child without closing your whole account. Only a guardian with permission to manage settings can do this. That child is kept for a 30 day safety window, so a mistake can be put right, and is then made anonymous the same way. Leaving a class is separate: it stops sharing with the teacher and school at once, and does not delete your child's learning activity.
6. If you never made an account
Little Wordsmiths can be used in guest mode without signing up. In guest mode a child's learning activity is stored only on the device and is not sent to us, so there is nothing on our side to delete. Anonymous counters that say a screen was opened do reach us, but they carry no account, child or device identifier. Removing the app from the device removes the activity.
7. What we keep, and why
We may keep a small amount of information where the law requires it, for example basic records of payments for tax and accounting purposes. Anything we keep for that reason is kept only for as long as the law requires and is not used to contact you or to build a profile of you. We do not sell or share personal information.
We also keep children's learning activity in research records that cannot identify a child, as described above, and use them only to improve Little Wordsmiths.
For the full picture, see our Privacy Policy.
8. Questions
If anything here is unclear, or a deletion does not seem to have worked, write to hello@littlewordsmiths.com and a person will answer you.